LAST UPDATED: 2-18-2019
We Care About Your Privacy!
PonyPlace and its subsidiaries (hereinafter, "PonyPlace," “us,” or “we”) respects your privacy and is committed to helping you understand what data we collect, why we collect it, and what we do with it.
- Services covered by this Policy
- What personal information we collect from you
2.1. We and our service providers may collect personal information from you through the Services in the ways discussed in this Policy. This information may include your name, email address, mailing address, birthday, gender and photos. We may also receive your personal information from other sources, such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected) and from other third parties.
2.2. We may collect the physical location of your device in order to record and publish information on your position and to show you listings offered by users close to you. PonyPlace may collect this information by, for example, using satellite, cell phone tower or WiFi signals. You may allow or deny such collection and publication of your device’s location, but it may affect your use of the Services (for example, by not allowing us to post your product for sale in a determined geographic location).
2.3 We may also use any ad you post on PonyPlace, including the uploaded photo or image of the product as well as other data (including user name and location) associated with the ad, for our own advertising purposes, including social media, Facebook ads, newsletters and ads for any media.
2.5 We may use or disclose the personal information we collect from you as we believe necessary or appropriate, including, but not limited to, using and disclosing personal information for the following purposes: to protect people or property, to protect our services, rights or property, to comply with legal requirements, to respond to legal process or law enforcement requests and to comply with requests from other public and government authorities.
2.6 We may aggregate personal information, which when aggregated does not personally identify you or any other user of the Services. For example, we may aggregate personal information to calculate the percentage of our users who have a particular zip code.
- Memberships and Registration
3.1. To use certain Services you will need to register, either by providing us your e-mail address or your social media account. We may also collect information including phone number, birthday, and gender as well as information about your preferences (such as your preferred method of communication). In case you choose to register using a social media account, you authorize us to access and use certain information depending on the privacy settings that you have selected in the social network. Examples of personal information that we compile and use include your basic account information (e.g. name, email address, gender, birthday, current city, profile picture, user ID, list of friends, etc.) and any other additional information or activities that you permit the third party social network to share.
3.2. We may require you to provide us information such as a profile picture, name and surname, user name and email address for purposes of making available that information on the App and on the Website. You may visit some areas of the Services as a guest, but you may not be able to access all the content and features of those areas without registering.
- Public information
4.1. Please note that any information you post on the Services will become public and may be available to other users and the general public. We urge you to be very careful when deciding what information to disclose through the Services.
4.2. Please note that your user name and your profile picture will be made available to the public when you participate in some Services, such as publishing products, so you should exercise discretion when using the Services. Personal information posted by you or disclosed by you to other users may be collected by other users of such Services and may result in unsolicited messages. We are not responsible for protecting such information that you may disclose to third parties through our Services (e.g. sending your telephone number to another user through the Services).
- Email Newsletters and Push Notifications
Where permitted by applicable law, we may contact you and/or send to you commercial communications via electronic communications, such as email, to inform about our products, services, offers, or any commercial content related to the company. If you do not want to receive marketing emails from us, you can always opt-out by following the unsubscribe instructions provided in such emails. Please note that even if you opt-out from receiving commercial communications, you may still receive administrative communications from PonyPlace, such as transaction confirmations, notifications about your account activities (e.g. account confirmations, password changes, etc.), and any other important announcements. We may also send you push notifications if you have opted-in to receive them. You can disable push notifications in your mobile device’s settings.
- Information on cookies and related technology
7.1. PonyPlace Services may contain "cookies."
We may use the information collected through cookies to promote, highlight, or otherwise feature certain items in connection with your use of the Services. We may use the responses to these promoted or featured items, or your search queries and results, to customize the Services to you.
, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
- How you may access, delete or change the information you have provided to us
8.1. You can exercise your rights to access, rectify, erase and object the processing of your personal information at any time by sending a written request to PonyPlace’s email address [email protected]
8.2. In order to properly attend your request, please make clear what personal information you are writing about. For your protection, we may only respond to requests for the personal information associated with the email address you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as we can, but we may need to retain certain information for our record keeping purposes and there may also be residual information that will remain within our databases and other records, which will not be removed.
- Our commitment to secure the personal information we have collected
We seek to use reasonable organizational, technical and administrative measures to protect personal information within our organization. No website or Internet transmission is, however, completely secure. Consequently, PonyPlace cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the App and Services is at your own risk. PonyPlace urges you to take steps to keep your personal information safe by memorizing your password or keeping it in a safe place. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.
- Third parties
- Retention period
- Use of PonyPlace by minors
The Services are not directed to individuals under the age of thirteen (13), and we request that they not provide personal information through the Services.
- Transfer of your personal information
- Notice of changes to the Policy
PonyPlace reserves the right to modify this Policy at any time by notifying registered users via e-mail or the App of the existence of a new Policy and/or posting the new Policy on the Services. All changes to the Policy will be effective when posted, and your continued use of any PonyPlace Services after the posting will constitute your acceptance of, and agreement to be bound by, those changes.
- Contacting Us
If you have any questions or comments regarding this Policy, please contact us by email at [email protected]
or by opening a support ticket in-app. Please do not send sensitive information to us by email, since email communications are not always secure.